Frequently Asked Questions


Placing Orders

Where can you ship products?

How much does shipping cost?

When will my product be shipped?

Should I ship to a home or work address?

Receiving Orders

How do I track my order?

Can anyone receive the order?

Changes & Returns

How do a make a change to my order or shipping address?

What if I want to return an order or the product is damaged?


How to Pay

What forms of payment do you accept?

Can I purchase over the phone?

Where is security code located on my credit card?

How You're Charged

When will I be charged for my order?

Will I be charged sales tax?



Can I purchase a product as a gift?

Registration & Membership

Getting Started

How do I register an account?

Does it cost anything to register?

Refer Friends

Sign up for rewards

Invite Friends

Earn rewards

How long do my referral credits last?